Customer Support Interface

There's no shortage of challenges to address, and with great features comes great responsibility. Our obligation is to provide exceptional service to our customers when they are in need.

When your users contact you with questions or complaints about the Gamification Tactics functionality, our CSI tool will be a first line of defense by providing you with a high degree of self-service inquiry points.

Customer Support staff can access the wappier platform to obtain information about a user's reward points, logins, redemptions, and other Gamification Tactics-related events. This way, if you get a ticket concerning points that were not credited or an item that was not claimed successfully, you may figure out what went wrong.

And if everything else fails, you can always reach out to your friendly neighborhood wappier.